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Why “Ask the Client” may be one of the worst things an auditor can hear March 3, 2008

Posted by audit in On the Job.
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At the end of the day, an audit firm’s clients do not like us.  They tolerate us as a necessary evil, but in their defense, not many people would be able to tolerate us.  For those not in the profession, imagine this: a team of professionals questioning how you do your job, pointing out all the errors that you have made and going through all of your documents.  However, we auditors do not like our clients because they get annoyed by us pointing out their errors and demanding documents and explanations.  For those of you who would like to defuse some of the tension with your loyal clientele, I would refer you to a fellow bloggers’ post on how to get along with clients.  Could come in handy!  As for me, I will continue the cold war that has persisted for generations with our clients, only because it gives my day the occasional uptick in genuine humor. 

Comments»

1. Krupo - March 4, 2008

They *love* you, but don’t “like” you. Makes sense. ;)

2. Christopher Silvey - March 7, 2008

I saw that this post had one comment and thought to myself…it must be Krupo. Wasn’t much of a stretch. You are a machine Krupo.

3. Teguh Junanto - March 27, 2008

Hmmm..coz U’re clients bored with 5w + H …hahah bravo, good article..

4. rustykern - April 19, 2008

Every day feels like agony….quoted from your link to another article…

my thought exactly on my full-time job….my part-time job — much better times to be had there…if only i could reverse the two…(i know, i know, just give it time right?)

5. RTG - April 25, 2008

send a box of doughnuts next time your talking with the client
it used to be my best defense when i was doing it,

a sugar highed client is the easiets to deal with

6. Sean Goss - June 4, 2008

Why cant clients PAY us what we deserve….And , and we the last to get paid. I dont care if they love us, tolerate us or hate us!!

7. Depressed - February 23, 2009

The entire accounting staff hates me because I’m trying to do my job.
I ask for a simple thing such as the sales GL for Jan 09, and the controller laughs in my face for asking for such a “ridiculous” thing
I really have no idea how the audit was completed in prior years.

The controller had to “give talks” to two of the junior accounting staff for their attitude towards me.
All because I asked for invoices and shipping documents to test. I need to support my testing with SOME sort of evidence.

These are standard audit procedures – I really don’t understand why it’s like pulling teeth to get what I need.

8. Krupo - February 26, 2009

Oh man, hell clients. Don’t take too much b.s. – if you’re junior, report it upwards and document the amount of your time they’re wasting. In detail.

It can only help save you.

9. Lynette Young Accounting Services - April 14, 2009

very nice article. some clients are easier to deal with than others!